get in touch!

We're here for you 7 days a week!

If you have any questions, concerns or need assistance, please don't hesitate to get in touch here or by emailing us at support@branary.com.

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14-day money-back guarantee

At branary®, we want you to shop with peace of mind. And while we know you will love our products, if for any reason you are not satisfied with your order, you can return it within 14 days after delivery.
Just make sure the products are in their original, unused condition.

To initiate the process, simply contact us through the contact form or by email, and we will provide you with instructions on how to return your order quickly and easily - we'll take care of the rest!

Please read our Refund Policy to make sure you are eligible.

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award winning customer service

We are available 7 days a week to resolve any questions or concerns you may have. You can email us at support@branary.com, or use our contact form on this page.

Always ready to ensure that your experience with us is exceptional.

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order tracking

You can find the “Order Tracking” link by clicking here or in Main Menu > Help > Order Tracking, where you can see the current location of your package.

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check important policies & terms

Before sending us your inquiry, we invite you to review our Legal Policies, located in the footer of the website, where you will find detailed information that may clarify many of your questions.

This will allow you to save time and get immediate answers. However, if you need more details, do not hesitate to contact us!

To ensure that your inquiry is resolved as quickly as possible, we encourage you to include your order number when filling out the contact form. If you do not have your order number handy, you can find it in your order confirmation email or in your user account.